An attempt by a third party to resolve a dispute by listening to the submissions of both sides and suggesting a solution.

An attempt by a third party to resolve a dispute by listening to the submissions of both sides and suggesting a solution.

• A. Conciliation
• B. Arbitration
• C. Industrial action
• D. Trade dispute

Answer: (A)

Conciliation is a method of resolving disputes where a neutral third party listens to submissions from both sides and proposes a solution aimed at reaching an agreement. The key is that the conciliator helps facilitate negotiation and suggests terms, but does not impose a binding decision on the parties. This description matches conciliation, since the third party is actively listening and proposing a settlement rather than issuing a binding ruling. If it were arbitration, the third party would make a decision that both sides must accept, and it would be binding. Industrial action refers to actions by workers, like strikes, to press demands, not a structured resolution process. A trade dispute describes the disagreement itself, not the method used to resolve it.

Conciliation is a method of resolving disputes where a neutral third party listens to submissions from both sides and proposes a solution aimed at reaching an agreement. The key is that the conciliator helps facilitate negotiation and suggests terms, but does not impose a binding decision on the parties. This description matches conciliation, since the third party is actively listening and proposing a settlement rather than issuing a binding ruling.

If it were arbitration, the third party would make a decision that both sides must accept, and it would be binding. Industrial action refers to actions by workers, like strikes, to press demands, not a structured resolution process. A trade dispute describes the disagreement itself, not the method used to resolve it.